Shining a Light on Premier's Call Solutions
We provide better customer service and sourcing options when it comes to running your business. We offer a variety of services that will help your business succeed—and making sure you are satisfied with our call center solutions is always our number one priority.
- Highly Talented and Professionally Trained
- No Contracts - Self-paced and Managed Growth
- Secure, Reliable and Scalable
Your Success is Our Only Focus
Always available and Always on time
We professionally answer all of your calls between 2 to 4 rings
Capture all Leads and Customer Inquiries
Managing customer inquiries and support for communication services.
Live Answers create Relationships
Make that First Impression, a lasting impression– no voicemails/no BOT’s
Need your Appointments Verified
Our staff is well versed in ensuring clients/customers are ready and prepared for their appointments
All calls are professionally answered and greeted in the manner you like!
Custom scripting, Q&A’s – You decide how your calls are answered
Busy? Looking to have your calls screened?
Our staff will alert you as to who is calling and why they are calling?
"First Impressions are so Important"
Most People are likely to do Business with a company
that answers their phones by a Live Person – No Bot’s or On-hold-Frustrations
What they’re talking about?
“We chose Premier over our previous provider because of theier service offerings, and we stayed because of their professional live support staff – always available to assist and discuss with us any changes we wanted to make. Great Service – Great Organization!”
Thomas J
Global AC and Repair
“We initially needed assistance in managing overflow calls from patients – appointments, billing, and etc. What we got was a trusted business partner that now manages 85% of our patient calls. Allowing us to focus on better serving our on-site patients.”
Alyssa D
Office Manager, Pediatric Care
“As a start-up, we initially thought forwarding calls to our mobile phones would work. However, we soon discovered that this approach meant missing calls from potential customers while we were busy. As a result, those prospects ended up reaching out to other companies. Premier solved our problems quickly. They crafted an excellent plan for us, ensuring that every call is answered around the clock. We’re thrilled with their service and the support they provide!”
Josh B
Monarch Roofing
Enhance Your Business Today.
Receive Immediate notification by SMS or email. Or if you prefer we can screen your calls and transfer them to you.
Assisting you in Staying connected with your Business and your Customers – that’s our GOAL!
Elevating Customer Experience
At Premier, we provide exceptional customer service and we are determined on setting a new standard in call center excellence.
Empowering businesses through exceptional service is not just our mission; it’s our commitment to excellence.
Live Answers, Generate Better Customer Relationships.
Voicemail Abandonment
How often do you leave a voicemail when calling a business? 80% of callers will hang-up, leaving no voicemail.
Create Lasting Loyalty
Great customer support and experience. Generate real and loyal business customers.
Flexible Communication
Mobile users – some prefer to call and some prefer to text. We are able to accommodate any channel your customers prefer. Voice, SMS, email, Chat, social media – We are always available
Our platforms easily integrate with your business tools – Just tell us what you need.
Acuity Scheduling Appointments, meetings and scheduling Anywhere
Appointments, meetings and scheduling Anywhere
Automatically map call data into your CRM fields.
Plug into 400+ CRMs and set custom triggers and events
Automatically send your call data to your CRM
Zendesk – Your customer information and messages in one place.
Automatically map call data into your CRM fields
Want to know more about our services and integrations, please give us a call and speak with one of our live agents.
All of our plans come with 24-hour coverage.
Choose the plan that best fits your needs – no contracts and no commitments.
Entry Level
$
159
/ Per Month
Set-up Fee of $39.99
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
$2.29 per additional minute
Standard
$
325
/ Per Month
No set-up Fee
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
-
Live Agent Support
$1.75 per additional minute
Premier
$
549
/ Per Month
No Set-up Fee
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
-
Live Agent Support
$1.75 per additional minute
Need more, view our larger plans