Industry-Leading Expertise
Why Premier?
At Premier Call Solutions, we believe that by delivering proven business processes, prioritizing customer satisfaction, and providing highly skilled agents, we empower our clients to gain a distinct competitive advantage.
We are confident that our commitment to excellence enhances every customer interaction, driving success and measurable results for our clients.engagement.
Industry-Leading Expertise
The Premier Advantage
Fast Deployments
Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your answering services can be up and running in minutes, not days and not months. Allowing you to easily scale as needed.
Highly Talented and Professionally Trained
Our live agents are college educated, professionally trained on best-in-class call strategies, your processes and procedures with a goal of exceeding your expectations.
No Contracts - Self-paced and Managed Growth
Our month-to-month subscription model allows you to pay only for what you need, when you need it, and on a monthly basis.
Secure, Reliable and Scalable
We successfully manage millions of customer interactions every month. These successful interactions are supported by our experienced agents, secure, reliable and highly flexible Communication Platform. Mitigating service disruption and providing maximum up-time.
Integrate Your Software
If you’re using a CRM system, calendar, or any other business software, we can seamlessly integrate it with our system to extend our services and help you get more done with the business tools you already use.
FAQs
Frequently asked Questions
All of our agreements are month-to-month. There are no long-term commitments or annual contracts. You can use us whenever you need us.
No. It’s really simple, we will provide you a telephone number to forward to your calls to us and we'll take it from there. If you would like we can supply local telephone numbers or toll-free numbers.
You can check your usage at any time by logging into our customer portal. There you will also find records of all customer/potential customer interactions
Every plan comes with access to a suite of business tools including: CRM integration, appointment setting, social media chat and web chat, and more.
We will gladly screen any call, find out the reason for the call and transfer the call to you in the manner you wish.