Premier’s Order Management Solutions
Streamlining Your Ordering Process
Premier provides comprehensive order taking services to streamline the process and ensure a positive experience for your customers.
Our trained professionals efficiently handle orders, provide information on availability, pricing, and delivery. We use advanced technology solutions for accurate recording of customer interactions in order taking or assistance. We are committed to delivering excellent customer experiences and the best outcomes possible.
We can help you with
Receiving and recording orders
We efficiently receive and accurately record customer orders for your products or services. Orders can be placed via phone, email, website chat or messaging.
Providing information on availability, pricing, and delivery options
Our agents provide customers with essential details about product/service availability, pricing, and delivery options. This enhances the customer experience and boosts sales.
Upselling and cross-selling
Our order takers may suggest additional products or services that complement the customer's order, increasing the overall value of the sale.
Handling customer inquiries and complaints
Our order management team is ready and able to assist in managing customer inquiries and promptly working to resolve any issues or complaints that may arise.
The Premier Advantage
Fast Deployments
Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your answering services can be up and running in minutes, not days and not months. Allowing you to easily scale as needed.
Highly Talented and Professionally Trained
Our live agents are college educated, professionally trained on best-in-class call strategies, your processes and procedures with a goal of exceeding your expectations.
No Contracts - Self-paced and Managed Growth
Our month-to-month subscription model allows you to pay only for what you need, when you need it, and on a monthly basis.
Secure, Reliable and Scalable
We successfully manage millions of customer interactions every month. These successful interactions are supported by our experienced agents, secure, reliable and highly flexible Communication Platform. Mitigating service disruption and providing maximum up-time.
Integrate Your Software
If you’re using a CRM system, calendar, or any other business software, we can seamlessly integrate it with our system to extend our services and help you get more done with the business tools you already use.
Why Premier?
We believe by offering proven business processes, data driven outcomes and talented agents as part of our services. Our business customers will realize the competitive advantage Premier Call Solutions brings to every customer interaction.
All of our plans come with 24-hour coverage.
Choose the plan that best fits your needs – no contracts and no commitments.
Entry Level
$
159
/ Per Month
Set-up Fee of $39.99
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
$2.29 per additional minute
Standard
$
325
/ Per Month
No set-up Fee
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
-
Live Agent Support
$1.75 per additional minute
Premier
$
549
/ Per Month
Set-up Fee of $39.99
-
Live Call Answer 24/7
-
Basic Script
-
Business Tool Integration
-
Live Agent Support
$1.75 per additional minute
Need more, view our larger plans